it management_

  • Diagnosis of Information Systems and IT organizations.
  • IT-use advising, IT assessments and strategic plans.
  • Management of IT internal units/departments and IT outsourcing units.
  • Demand management.
  • Service management (internal / external).
  • Definition and management of SLAs (from both sides).
  • Management of human and material resources, procurement and subcontracting.
  • Budgets elaboration and control.
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